How To
Appendix 2 - Error Codes
CCH Audit Automation
This section describes the error code you may encounter while using CCH Audit Automation.
During processing, error conditions can arise, some of which will be simple warnings if you have tried to carry out a function which was not logical, and others will be an indication of a fundamental problem. Listed below are all the critical errors which can occur together with some of the simple warning messages. An indication is given of the cause of each message and the action which should be taken in each case.
Warnings
| Message | Solution |
| Initials or password not accepted | The user code or password entered was not acceptable to the system. Ask your System Manager for the correct code or password. |
| Account is active | The system has tried to delete a record, e.g. a nominal code, which holds balances and cannot therefore be removed. Make a note of the code and try to delete it again after the next annual balance forward. |
| Audit pack directory not found | A work area directory does not exist for the code selected. This can only happen if you have previously created a work area and the directory and files have been deleted manually. Use the Remove pack from system option to delete the code. |
| Unable to load control file | The work area code selected does not contain Audit Automation data. This can only happen if you have previously created a work area and the files have been deleted manually. Use the Remove pack from system option to delete the code. |
| Not enough space on disk | This message can appear on copying an audit pack. The destination does not have enough free space to hold the pack to be copied to it. Either use a different disk or destination drive. |
| Unable to remove directory | On removing a pack, Audit Automation will delete the directory which held the data. If the directory contains sub directories it will not be possible for Audit Automation to remove the directory and this message will be displayed. Either accept the existence of the directory for use by the other application or move the data to another directory and remove the old directory through File manager. Whichever action is taken the existence of the directory will be hidden from Audit Automation as it will be removed from the work area index. |
| Using existing data | On creating a new audit pack Audit Automation has found that a directory of that name already exists, and it contains Audit Automation data. In these circumstances, Audit Automation will add the existing pack details to the index and return to the Main window. |
| Printing in progress | You have selected an option to print a schedule but Audit Automation is still attempting to print your last printing request. This can happen if you try to print to a local or network printer that is not available. The best solution is to close down Audit Automation and relaunch it. |
Fundamental errors
| Message | Solution |
| Critical error 1 | The system halted during data entry. This can only normally happen if there is a power failure or a hardware fault occurs during data entry. It is likely that your data set will have become corrupt and you should recover from the latest back-up. |
| Critical error 2 | The system halted during a balance forward. Probably due to a power failure or hardware fault during a balance forward. It is possible that your data set will have become corrupt and you should recover from the latest back-up. |
| Critical error 3-6 | This indicates that the system powered down while a critical routine was being executed, such as importing a chart of accounts, importing data, etc.. The data will be corrupt and you should recover from backup. |
| Critical error 99 | A problem occurred loading the pack control file. |
| Critical error 100 | An error occurred during an update from one release of the software to another, or during processing a data fix. Recover from backup and try again. If the error persists contact CCH. |
Related documents
Inherent Risk Questions
This document outlines the process for assessing inherent risk in clients through a systematic approach of questions. The system can store up to 99 risk areas, each containing 99 questions, which are assigned point scores for "Yes" and "No" answers. It details steps for editing, adding, and deleting risk areas and questions, including interface navigation and confirmation prompts. Additionally, it emphasizes that once numbers are assigned to risk areas or questions, they cannot be changed. The document serves as a guide for managing inherent risk assessments effectively.
Audit Risks
This document details the functionality of CCH Audit Automation for recording Identified Audit Risks, also referred to as Significant Business Risks. It provides instructions for users to add, edit, and manage risks, including features for maintaining risks for future audits, assessing their significance, and linking them to assertions. The system includes tools for risk assessment, audit response, and documenting conclusions. Other functionalities encompass risk summarization, printing options, and risk linkage across multiple sources, enhancing the audit process's efficiency and accountability.
Default Specific Risk Questions
CCH Audit Automation allows users to define specific risk questions for audit areas, although it's not mandatory. If no specific questions are set, default questions will be used. Users can edit the default questions through the "Specific risk questions" option in the Risk Model section. Up to 99 default questions can be defined, similar to inherent risk questions. The system utilizes a lookup table that combines specific and inherent risks for audits, with editing instructions provided in the manual.
Risk/Sample Selection
This document outlines the concept of audit risk, defined as the likelihood of undetected material errors during an audit. It introduces a risk model used in Audit Automation that requires total audit risk to remain below acceptable levels across various audit areas. The risks are broken down into inherent risk, control risk, and detection risk, with further subdivisions for detection risk. It emphasizes the importance of understanding these concepts to design effective audit procedures and assess risk at different levels. Additionally, it discusses general and control environments, and the calculation of residual risk, alongside a risk scoring system.
Inherent Risks
The document outlines the procedure for addressing inherent risk questions in an audit context. Users can access a dedicated window to view up to 99 risk areas, answer questions, and modify responses as necessary. The system prompts users to validate changes to ensure proper risk assessments. It includes functionalities for viewing prior comments, copying text, and overriding calculated risk levels, emphasizing that auditor judgment is crucial. Comments on overrides must be provided to rationalize any adjustments made. The document serves as a guide for navigating and utilizing the auditing software effectively.