How To
Add Client notes
CCH iFirm Job Management
Security role required: View all Jobs
You can add information related to a job and this information will be stored in the Notes & Reminders tab of the client's record in Contacts.
- You might want to add a note about a client paper when it comes in, or record a phone conversation and set a reminder to follow up on this in a few days time.
- You could also set reminders for regular client visits/phone calls.
- You can set up as many note category types as required, to help you locate required information quickly and easily. For example, you could have a note category named Coding notes.
Tip: Add reminders with the note, so you can receive automatic e-mails on specified dates.
To add a note
- Click Jobs & Billing > Jobs.
- Click a job to open the Job Details screen.
- Click Add Note to add a new note.
- Enter note information.
- Set an e-mail reminder, if required.
- Click Save.
To view client notes
In the Job Details page, click See All Notes. to access the Notes & Reminders tab of the client's record in Contacts.
Related documents
Add jobs in bulk
You can bulk-create any type of job and use the range of filters to select which clients the jobs will be created for. You can narrow the list of bulk-created jobs to specific fields, for example client type, or any dynamic fields you created in Contacts.
Import WIP
To import your WIP records into CCH iFirm, you need to prepare a .csv file using the template provided in CCH iFirm. If you have several jobs on the go for a client, you can import the total WIP as a lump sum in one .csv file, and then use the WIP transfer feature in CCH iFirm to create the individual jobs. Alternatively, you can import the individual jobs but this requires multiple .csv files.
Jobs - Total WIP by Partner
Jobs - Total WIP by Partner
Transfer WIP within a job
You can access the WIP Transfer feature from the Job Details page, Work in Progress Centre or the Work In Progress Client Breakdown Report. There are three methods of WIP transfer to choose from.
Jobs - WIP Control
The widget displays the same data as the WIP Control Report. The data is for the month. The period for the data works like the default period for the report, with the previous month showing until the 6th day of the month, but from there on it is the current month.