Overview

CCH Audit Automation Follow Up Consultancy

This is the final stage of the CCH Audit Automation  journey. A session with your Implementation Consultant to review the initial go-live stage.

  • Assess the baseline configuration, ensuring chosen Practices utilise the product in an efficient way
  • Reviewing any hurdles, queries that may have arisen during the initial deployment
  • Take any necessary actions to resolve any issues

Course Duration: Single online session or 2 onsite sessions with our experienced consultants.  Each session will last up to 3 hours.

Key Objectives

The purpose of the session is to review the software deployment . Focusing on the initial decisions and the outcomes, the user experiences they resulted in and the way forward. 
The session will also focus on any future 'what next' capabilities that are offered and could be used to further expand on product use.

  • A place to discuss the impact of the software and the policies surrounding it. Looking for the ideal alignment between the two.
  • Cover 'what next' features / functions that can be implemented to obtain the best software experience.
  • Review any items that may have arisen during the initial deployment and ensure that their impact is mitigated. 

Course Contents

Post Implementation Follow-up

  • Initial deployment experience.
  • Procedures vs Software breakdown. 
  • Key pain points discovered, how to mitigate going foward.
  • Process & Software changes to alignment to each other.
  • "What Next" what else can be done, utilised in the software for best practice.
  • Future planning of further training, consultations.

Pre-requisites

  • Attendees should adhere to the Training session Guidelines.
  • All attendees should have a good understanding of CCH Central
  • All attendees should have a good understanding of their practice's existing document management systems.
  • Representatives should come prepared to discuss their existing workflows and policies as well as requirements from your new document management system.

Who is this course designed for?

Representative with business decision making responsibilities - Support from business leaders is critical to a successful implementation. Business leaders are responsible for communicating to employees the business's commitment to the roll-out and the benefits to clients.

Representative at a more detailed level who will oversee implementation - Managers or Seniors involved must have a good understanding of the business's current processes. They will provide guidance to other personnel on policies and procedures necessary in your environment.

Personal Assistants\Administration - this group often have a detailed knowledge of existing procedures and can have a valuable input to the process. Ultimately, they can be heavily impacted by the implementation and therefore it is important to gather their feedback and input. Consider a Super User/Champion to represent this group.

Other - Representatives from all teams from the organisation should be present in the consultancy to ensure all areas affected by the implementation have input and the different processes that will be adopted by each area can be addressed.

Useful Resources

  • eLearning courses - online courses that provide you with an overview and insight into our software
  • Bitesize videos - Compliance and Non-Compliance - showing you how to use features (and also some specific focused areas) of our software 
  • Webinars - sessions for you to attend and learn from
  • Customer Onboarding Glossary - Our terminology explained for customers

Related documents

Inherent Risk Questions
This document outlines the process for assessing inherent risk in clients through a systematic approach of questions. The system can store up to 99 risk areas, each containing 99 questions, which are assigned point scores for "Yes" and "No" answers. It details steps for editing, adding, and deleting risk areas and questions, including interface navigation and confirmation prompts. Additionally, it emphasizes that once numbers are assigned to risk areas or questions, they cannot be changed. The document serves as a guide for managing inherent risk assessments effectively.
Audit Risks
This document details the functionality of CCH Audit Automation for recording Identified Audit Risks, also referred to as Significant Business Risks. It provides instructions for users to add, edit, and manage risks, including features for maintaining risks for future audits, assessing their significance, and linking them to assertions. The system includes tools for risk assessment, audit response, and documenting conclusions. Other functionalities encompass risk summarization, printing options, and risk linkage across multiple sources, enhancing the audit process's efficiency and accountability.
Default Specific Risk Questions
CCH Audit Automation allows users to define specific risk questions for audit areas, although it's not mandatory. If no specific questions are set, default questions will be used. Users can edit the default questions through the "Specific risk questions" option in the Risk Model section. Up to 99 default questions can be defined, similar to inherent risk questions. The system utilizes a lookup table that combines specific and inherent risks for audits, with editing instructions provided in the manual.
Risk/Sample Selection
This document outlines the concept of audit risk, defined as the likelihood of undetected material errors during an audit. It introduces a risk model used in Audit Automation that requires total audit risk to remain below acceptable levels across various audit areas. The risks are broken down into inherent risk, control risk, and detection risk, with further subdivisions for detection risk. It emphasizes the importance of understanding these concepts to design effective audit procedures and assess risk at different levels. Additionally, it discusses general and control environments, and the calculation of residual risk, alongside a risk scoring system.
Inherent Risks
The document outlines the procedure for addressing inherent risk questions in an audit context. Users can access a dedicated window to view up to 99 risk areas, answer questions, and modify responses as necessary. The system prompts users to validate changes to ensure proper risk assessments. It includes functionalities for viewing prior comments, copying text, and overriding calculated risk levels, emphasizing that auditor judgment is crucial. Comments on overrides must be provided to rationalize any adjustments made. The document serves as a guide for navigating and utilizing the auditing software effectively.