Actions

Actions/follow up tasks can be added to various invoices, using either the Call list or Customer function allows the credit manager to flag a reason why an invoice payment has not been sent.  

From the blue menu bar select 'Sales' followed by 'Invoice actions' .

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A list of ‘Actions’ will be displayed.

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Code:  This field is Alphanumeric.

Select code '001' from the actions list to view the properties.

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  • Name/Short name:                 Description of action.
  • Days from call list(default):    Due date of the action, the default is 3 days.
  • Days from call list (max):        Restrict how far in the future the due date can be set.
  • Amount is mandatory:            When ticked an amount must be entered.
  • Remind:                                    Link certain actions to an invoice, the remind flag can be set depending on the nature of the Action.
  • Electronic billing:                    Electronic billing at invoice level.
  • Customer blockade:                Status to stop further processing for a customer:
    • Leave: No change made.
    • Activate: Block processing as long as this status is active.
    • Inactivate: re-instate processing 

Please Note:  The system checks recent actions linked to an invoice; if electronic billing has not be flagged against the action the invoice will not be sent via email



     


     

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