Introduction to the Workflow homepage control

The workflow homepage control displays the progression of workflows from launch through to completion. It displays the steps for a given workflow for all appropriate clients (subject to filters) for the purpose of progression, and reporting.

WFhomepage.png

To add the Tasks homepage to your view, select Customise, then from the Worfklow tab in the toolbox, click and drag "Workflows" into the view.

Choosing the workflow

In the bottom right hand corner, you can select the workflow you wish to monitor by clicking on the drop down list.

View options

There are a number of options which change the way the workflow information is presented.

Due dates view

Instead of the icons displayed as above, this shows:

  • the date the step was signed off (green), or
  • the date by which the current step should be completed (blue or orange)
WFhomepageDDaTES.png
  1. Right click, and untick "Use Icons".
  2. Right click, hover over "Use Icons", then select "Show Due Dates"

Employee view

This view shows:

  • who signed off the step (green), or
  • who should sign off the current step (blue or orange)
WFhomepageDD.png
  1. Right click, and untick "Use Icons".
  2. Right click, hover over "Use Icons", then select "Show Employee"

Field chooser

As with many Central controls, the workflow homepage control allows use of the "Field Chooser", to add useful columns to the control.

  1. Right click and select "Field Chooser"
  2. Double click on the field you require

Useful fields include Tax Year (for personal and corporation tax workflows), and Job Name (for assignment job workflows).

Totals

Totals are displayed along the bottom edge of the control. By default they total the "Completed" steps. You can change this to "In Progress" or "Not Completed".

  1. Right click and select "Totals"
  2. Select the method from the list

Comments

You can add and edit comments on any step:

  1. Right click and select "Add Comment" or "Edit Comment"
  2. Edit the text and close the box

Filters

By default, all of the workflows of the particular name will be displayed. You can add filters to limit the workflows shown (for example to partner, manager, office etc).

  1. Click on No Filter in the top right
  2. Click the button to add search criteria, and make your choices
  3. Click on the green button to add additional criteria
  4. Click Apply

Related documents

CCH Workflow 2025.3: Release Notes
The document provides release notes for CCH Workflow version 2025.3, highlighting installation prerequisites through the Central Suite Installer and introducing a new configuration key, Wf_DocumentExtraFields, which enables the merging of document extra fields. Firms wishing to disable this feature can adjust the key value. It includes legal disclaimers regarding accuracy and confidentiality, as well as trademark information. The content is proprietary to Wolters Kluwer (UK) Limited and is not to be reproduced without permission.
VAT Workflow : Quick Start Guide
This document serves as a comprehensive guide for managing VAT returns using the CCH Central Workflow system. It details the steps for creating a customized VAT workflow by saving the standard workflow as a practice-specific version, updating assignment responsibilities, and setting up VAT assignments and jobs. The guide covers the process for adding workflows to clients, customizing the homepage for workflow management, and tracking tasks within the workflow system. Additionally, it highlights automation features for task assignment and periodic workflow creation with links to further resources for detailed instructions.
Progressing the tasks
This document outlines the process for managing workflow tasks. Users can complete tasks via the Tasks homepage by selecting their names and using the ribbon bar for options like "Mark as complete." Multiple simple tasks can be completed in bulk. Tasks can also be reassigned to different employees, or specific employees can be selected for subsequent workflow steps. The document includes images to illustrate these procedures.
Progressing workflows
This document provides instructions on progressing tasks within a workflow homepage, detailing actions such as completing milestones, selecting outcomes, passing or failing tasks, and selecting employees. Users are guided on how to navigate the interface, including right-click options to manage tasks effectively. The document also mentions non-milestone tasks, directing users on how to reveal these tasks and proceed with their completion. Additionally, it highlights the ability to add comments to choices made within the workflow.
Delete Historic Tasks
The document details the "Delete historic tasks" feature in the Workflow Management Console, allowing users to remove unnecessary records from the dbo.ActivityAction table related to completed, cancelled, aborted, or terminated workflows. This option targets tasks not selected during workflow progression, helping to manage database size and performance. Users are guided on how to initiate this deletion process, including notifications about deletable items. Recommendations are provided for running this task during off hours and performing database maintenance after large deletions.