CCH Document Management follows the standard security model used in CCH Central; this is governed by the use of task permissions.  In addition Document Type security is used to control access to different types of document. Any Data Security by both Client and Assignment, and Team Security that is in place for Central will be adhered to.

Task Permissions

Task permissions are used to control who can access the different areas of the system.  

Select Maintenance > Security > Task Permissions and then use the Product drop down to select CCH Document Management. Select the Security Group that you want to set permissions for in the Group drop down.  

Useful Information! Please contact support for details on how to set up Task Permissions

Data Security

CCH Central has a Data Security model which restricts users' access to selected clients and/or assignments. This is particularly useful for private clients where only a selected group of persons within the organisation has the right to view. CCH Document Management adheres to that security model. If a user does not have rights to view a client/assignment, none of the documents attached to that client/assignment will be visible within the Document Centre. Users will also not be able to search for the client/assignment within the Add Document window (or Properties panel).

Document Type Security

Select Maintenance > Security > Document Security to specify which libraries and types of document a user has access to.

window_Maintenance_DocumentSecurity.png

  • Use the drop down fields to select the library and security group that you want to set permissions for.
  • Where a user does not have View permission for a document they will not be able to search for documents of that type/
  • Where a user does not have Edit permission for a document type they will not be able to edit the document or any of the document properties.
  • Where a user does not have Add permission for a document type this document type will be excluded from the list of types for selection when adding documents, creating documents, or changing the document type for a document type that is already in the system.
  • If a user does not have access to any of the document types within a library then they will not see that library in any library selection options.

Related documents

CCH Document Management 2025.1: Release Notes
The CCH Document Management 2025.1 Release Notes detail the installation process using the Central Suite Installer and highlight new software enhancements, particularly for integrating with CCH iFirm's AML, Personal Tax, and Accounts Production products. Key features include enabling document saving, managing document types, setting default assignments, and adjusting monitoring configurations for filing documents. Additionally, troubleshooting tips are provided for issues related to document visibility within a client's Document Centre. The document emphasizes the importance of user permissions and system settings to ensure proper functionality.
CCH Document Management 2026.3: Release Notes
Release Notes for the CCH Document Management 2026.3
CCH Document Management: enhanced training online (10133824)
This document outlines an enhanced training course on CCH Document Management, focused on customization, delegation, and preferences for document handling. Prerequisite completion of the essentials course is required. The course, lasting 3 hours and delivered via the CloudShare platform, aims to deepen participants' understanding of advanced features in document management. It is designed for document-focused roles, covering topics such as document structure, client document centers, and email filing. Resources for further learning are also provided.
CCH Document Management: essentials training online (10133823)
The document outlines a training course for CCH Document Management, a comprehensive system for managing client documentation within CCH Central. Participants will learn to navigate, store, and retrieve documents using a Microsoft plug-in in a GDPR compliant environment. The course is designed for all employees who handle documents, lasts 3 hours, and employs the CloudShare interactive training platform. It includes various topics related to document management structures and offers additional resources for further learning. Completion of CCH Central essentials is a prerequisite for attendees.
CCH Packs: Document Management Implementation Consultancy
This document outlines the structure and objectives of an online consultancy session for implementing a document management system, specifically CCH Document Management. The session, lasting up to 3 hours, aims to refine document management processes, set up security measures, and create a standardized letter template. Participation is encouraged from business decision-makers and administrative staff to facilitate smooth implementation. Attendees should be familiar with existing systems and come prepared with relevant materials. The agenda includes reviewing current systems, understanding CCH functionalities, and discussing document management policies. Resources for additional learning are also provided.