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Southern User Group (SUG) Meetings

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    About the Southern User Group

    The SUG brings together Wolters Kluwer customers from across the region to connect, share knowledge and shape best practice. It provides a collaborative forum where firms can stay informed, learn from peers and engage directly with Wolters Kluwer and invited experts.

    History and leadership

    Wolters Kluwer User Groups are run exclusively by their customers, and the SUG is no exception. The group is led by and for Wolters Kluwer customers, ensuring that meetings, discussions and priorities are shaped by real-world experience and the needs of member firms.

    In 2026, the group enters a new chapter under the leadership of its newly appointed co-chairs: Victoria Pearson, Accountant and Caroline Goodsell, Office Manager, both from Perrys Accountants. Together, they bring fresh perspective and a shared commitment to maintaining a collaborative, inclusive and member-led community.

    Our purpose

    The SUG exists to encourage collaboration between Wolters Kluwer, its customers and member firms.

    While Wolters Kluwer regularly contributes product insight and updates, the group also welcomes a wide range of guest speakers. These may include representatives from HMRC, Companies House, and specialist practitioners, focusing on the most relevant and topical issues facing accountancy firms.

    Members are actively encouraged to contribute to the agenda and may volunteer to speak on topics where they have experience or insight to share.

    Topics vary from meeting to meeting and are shaped by member input. Suggested discussion areas include:

    • Tax and accounting legislation
    • Practice management and operational efficiency
    • Human resources and people management
    • Marketing and business development
    • Other topics critical to building and sustaining a successful accountancy practice

    What to expect from SUG meetings

    The SUG is open to all Wolters Kluwer customers. Member firms represent a wide range of practice sizes and software experience, and attendees typically include both partners and hands-on users.

    Meetings are designed to be practical, informative and interactive. Wolters Kluwer representatives attend to share product updates and demonstrations, alongside open Q&A sessions that encourage discussion and feedback.

    The group meets twice a year, usually in April and November, giving members the opportunity to:

    • Stay up to date with new and existing Wolters Kluwer software
    • Learn how other firms are using their systems in practice
    • Share ideas and best practice for day-to-day operations
    • Build relationships with peers across the profession

    To complement in-person meetings, the group is also exploring virtual breakout sessions held on Microsoft Teams throughout the year. These sessions will create additional opportunities for members to exchange ideas, collaborate and share practical solutions in a more informal setting.

    Membership and how to join

    Membership

    Southern User Group meetings take place twice a year, in Spring and Autumn.

    • Annual membership fee: £300 per practice
    • Delegate fee: £40 per person, per meeting
      • Covers venue hire, lunch and refreshments
      • Payable at the time of booking
    Apply to join

    If you are interested in becoming a member of the SUG, please contact the Group Secretary, Marcia Sporn - email: marcia.sporn @ btinternet.com.  She will be happy to answer any questions and provide a membership application form.

    Contact details

    If you would like to suggest an agenda topic for an upcoming meeting or have a question for the Chair, Treasurer or Secretary, please visit Officers to view contact details.

    Information! Southern User Group members can apply to join our 'User Group - Southern' group on our Support Portal where they will see News/Posts regarding the Southern User Group and where they can interact with other Southern User Group members.

    Location and dates

    Next meeting: Wednesday 18 November 2026

    Meetings are held at Broadway House, Tothill Street, London, SW1H 9NQ

    By road/underground

    Broadway House is located opposite St James's Park tube station with access to the District and Circle lines. It is within five minutes walking distance of Victoria mainline station and fifteen minutes from Waterloo mainline station..

    By train (Nearest Train Stations)

    • London Victoria (0.59 miles)
    • London Charing Cross (0.62 miles)
    • London Waterloo (0.84 miles)
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    Related documents

    Release Schedule 2026
    The document provides information about joining groups for updates on Wolters Kluwer software releases, particularly in the Tax and Accounting sector. It details scheduled releases for various software, including CCH Central, CCH OneClick, and CCH iFirm, along with specific dates and software functionalities. Key upcoming versions include CCH Central 2026.3 and several CCH iFirm releases throughout Q3/Q4 of 2026, focusing on enhancements and bug fixes across their suite of services. Users are encouraged to provide feedback through the relevant groups.
    Northern User Group (NUG) Officers
    The document outlines the key positions within the Northern User Group, including roles such as Chair Person, Secretary, and various sub-group chairs (CCH Accounting, CCH Trust Accounts, and CCH Central). It provides contact information for the Group Chairman, Stephen Leonard, including his email and phone number for inquiries.
    How to Join the Northern User Group (NUG)
    The CCH Northern User Group offers a 2025 subscription for £445, allowing unlimited delegate attendance at meetings. Founded in 1985, the group has undergone several name changes but remains independent of CCH. It now consists of various product sub-groups related to tax, accounting, and practice management. Members find the membership benefits exceed costs compared to traditional seminars. Potential members are encouraged to contact the Group Chairman for inquiries or to apply. Members can also engage in discussions and updates through a Support Portal group.
    Scottish User Group (SCUG) Meetings
    The Scottish User Group (ScUG) fosters collaboration among Wolters Kluwer customers, providing a platform for firms to share knowledge and best practices. Established in 2001, it currently includes about 50 members from 26 firms across Scotland. Meetings, held biannually, feature product updates from Wolters Kluwer and discussions on pertinent topics like tax legislation and operational efficiency. Members are encouraged to participate actively and suggest agenda topics. The next meeting is scheduled for March 19, 2026, at the Apex Dunblane Hydro Hotel. Interested individuals can contact Anne Melville for membership details.
    How to Join the Scottish User Group (SCUG)
    The Scottish User Group (SUG) offers Wolters Kluwer customers a platform for networking, learning, and influence. Members gain direct access to experts, share best practices, engage in topical discussions, and can customize their participation. The group fosters a supportive peer network focused on practical applications rather than sales. New members are welcome, and interested firms can contact the Secretary, Anne Melville, for more information. Additionally, members can join the SUG group on the Support Portal for updates and interactions within the community.