CCH Workflow
VAT Workflow : Quick Start Guide
This document serves as a comprehensive guide for managing VAT returns using the CCH Central Workflow system. It details the steps for creating a customized VAT workflow by saving the standard workflow as a practice-specific version, updating assignment responsibilities, and setting up VAT assignments and jobs. The guide covers the process for adding workflows to clients, customizing the homepage for workflow management, and tracking tasks within the workflow system. Additionally, it highlights automation features for task assignment and periodic workflow creation with links to further resources for detailed instructions.
CCH Workflow
Using workflows
The document provides information on using workflows in CCH Workflow, including how to attach workflows to assignment jobs and client/contact workflows. It details the Workflow homepage features such as overdue workflows and task progression. Additionally, it covers Assignment Jobs and Document Workflows, highlighting the link between job assignments, client management, and user responsibilities related to document management. Internal links to specific topics offer further guidance on effective workflow management.
CCH Workflow
Setting up CCH Workflow
This document outlines key features and functionalities related to the CCH Workflow system, focusing on three main topics: setting up dates, managing email notifications, and working with standard workflow templates. It provides links to detailed resources on custom reference dates, date rules, email notifications, and the creation and editing of workflow templates, enabling users to effectively configure and utilize the CCH Workflow platform.
CCH Workflow
Non Standard Workflows
The document outlines the services offered by Wolters Kluwer Professional Services for editing and creating bespoke workflows through their "CCH Accelerate" products. It details included online sessions for setting up workflows and offers various consultancy options, including online and onsite sessions focused on implementing, training, and customizing workflow templates. These services are chargeable, and clients are encouraged to contact their Account Manager for further information.
CCH Workflow
Cancelling Workflows from the Workflow Homepage
This document outlines the procedures for cancelling workflows in two ways: from the Workflow Homepage or at the Client and Contact level within the workflow tab. It describes the steps to select and cancel workflows from the homepage, including a confirmation prompt. Additionally, it clarifies that cancelled workflows will automatically mark any associated tasks as complete and can be viewed by filtering for "Cancelled Workflows Only."
CCH Workflow
Cancelling Workflows at Client or Contact Level
The document outlines two methods for cancelling a workflow: directly from the Workflow Homepage or at the Client/Contact level within the workflow tab. It includes instructions on selecting a workflow, right-clicking to choose "Cancel Workflow," and confirms the action. Users can still view cancelled workflows by selecting "Cancelled Workflows" from the Workflow Status dropdown menu. Visual aids are provided to facilitate understanding of the process.
CCH Workflow
Client To Do tab
The document outlines the functionalities of the "To Do" tab for managing tasks related to contacts or clients. Users can view and edit tasks, access task details by clicking subject hyperlinks, and check activity history through the History tab. Additionally, it highlights that overdue workflows are indicated in red, excluding hyperlink items. The document includes images to illustrate these features.
CCH Workflow
Attaching Assignment Jobs workflows
This document outlines the process for starting and managing Recurring Assignment Jobs workflows. It specifies that the first job instance must be initiated manually and includes step-by-step instructions for starting the workflow within a client. Key prerequisites are highlighted, such as setting a job's frequency and algorithm for proper naming, defining a target date, and ensuring the assignment template has the workflow marked as default. Visual aids illustrate these steps for better understanding.
CCH Workflow
Attaching Client/Contact workflows
The document outlines the process for starting Client/Contact workflows, both manually and in bulk. To start a workflow manually, users need to access the Workflow Tab in Central, select the desired workflow, and confirm the action. For bulk updates, users can search for multiple clients/contacts, select them, and use the Bulk Update option to initiate the workflow for all selected entries. Detailed steps guide users through both methods effectively.
CCH Workflow
Attaching workflows
This document outlines the process for attaching and starting various types of workflows within a system, specifically in the context of Central. It details how to initiate different workflows - such as Client/Contact, Assignment Jobs, Document, and tax-related workflows - from their respective sections. Each workflow type is linked to specific modules and includes instructions on where to find the "Start" button. Additionally, it mentions that workflows can start automatically based on certain triggers, streamlining task management and workflow efficiency.
CCH Workflow
Basic setup of Workflows
This document outlines six essential aspects for effectively using a workflow system for the first time: choosing a template, starting a workflow, setting up the homepage, progressing workflows, reporting on workflows, and managing completed workflows. It provides a comprehensive overview of available compliance and non-compliance workflow templates in CCH Central and includes linked videos for step-by-step guidance on each aspect. The document emphasizes the importance of monitoring and reporting workflows while also detailing how to handle completed workflows.
CCH Workflow
Features and Benefits: CCH Workflow
This document explains the concept of workflows in CCH Central, representing business processes through defined steps that can include loops and automated actions. It highlights the use of a workflow homepage control for monitoring active workflows, filtering by specific parameters, and generating reports. The document instructs how to sign off steps within a workflow, either by completing a milestone or selecting an outcome. Additionally, it presents a 'Tasks' homepage view, focusing on individual users' active tasks across various workflows.
CCH Practice Management
Employee Planner from the Workflow Menu
This document describes how to access the Employee Planner through the Workflow menu. It highlights that upon loading, all employee allocations are displayed in the "View Allocated Entries" mode. Additionally, it mentions that managers can create allocations from schedules by using the "Load Schedule" function, prompting a new window for options. The document includes visual aids to illustrate these features.
CCH Practice Management
Check Statement Due
The document outlines the "Check Statement Due" workflow step in Practice Management, which calculates when to send the next client statement based on the "Last Statement Date" field. This field is populated after a successful "Convert Smart Report to PDF" step. The "Check Statement Due" step is classified as pass/fail, determining if a statement is due based on elapsed time since the last date. The document also notes that the timing for the next statement may vary depending on client settings and rules applied.
CCH Practice Management
Bills tab: Start Practice Management Workflows
This document outlines the process for starting a Practice Management workflow on a bill within the Client > Bills tab. It details a step-by-step method for users to initiate workflows by right-clicking a selected bill and choosing the "Start Workflow" option. Users can select one or multiple workflows from a dialog, with a note that each workflow can only be initiated once per bill. The Workflow control is integrated into the Bills tab for efficient management of Practice Management workflows.
CCH Practice Management
Bill Paid
The document describes the "Bill Paid" workflow step in Practice Management, applicable in both Standard and Workflow Designer settings. This automated activity assesses whether a bill has been marked as paid, leading to either a Pass or Fail outcome. If the bill is fully paid, the workflow proceeds to completion; if not, it redirects to a step for client follow-up.
CCH Practice Management
Bill Due Date Task
The document outlines the functionality and setup for the Bill Due Date Task within the CCH Practice Management workflow. This task checks debtor enquiries for bills past their due date and is automatically completed when the due date is reached. To utilize this feature, the workflow scheduler must be configured, specifying the run frequency and start time for checking overdue tasks. Without initiating the system workflow, the Bill Due Date Task cannot be executed.
CCH Practice Management
Bill In Dispute
The document describes the "Bill in Dispute" workflow step in Practice Management, available in Standard or Workflow Designer. This automated activity determines if a bill is disputed, leading to two outcomes: "Pass" or "Fail." If a bill is in dispute, the workflow follows the "Pass" route, leading to a follow-up after 30 days. Conversely, if a bill is not disputed, it follows the "Fail" route, prompting the dispatch of a reminder to the client.
CCH Practice Management
Automated sending of bills
This document describes the functionality for setting up automatic billing to clients using a 'Document' workflow. Bills can be delivered via CCH OneClick messages or email. For detailed guidance on implementation and required settings, a link is provided to further resources. Note that this feature requires CCH Document Management.