Topic results Support Portal

OnboardingTraining and Consultancy
Tools and Resources
The document outlines resources and tools available for new users during their onboarding with Wolters Kluwer, including the Project Journal for tracking project schedules, access to the Support Portal for product assistance, and the Wolters Kluwer Academy for eLearning. It emphasizes the role of a dedicated account administrator for managing user access and provides links to additional resources for internal communication and implementation support. The document aims to facilitate smooth integration of Wolters Kluwer's services for new clients.
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OnboardingTraining and Consultancy
Training, Consultancy or Support? Which one do I require?
This document provides guidance on choosing between training, consultancy, or support services offered by Wolters Kluwer. It outlines the purpose of each option: training focuses on specific software areas and best practices, consultancy offers personalized advice and process optimization, and support provides help through various resources, including a support portal and project/account managers. Each section emphasizes the importance of selecting the right option based on specific needs and suggests using available online resources for enhanced understanding and assistance.
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