startClient/Supplier: Dispute Types
How To

Client/Supplier: Dispute Types

CCH Practice Management
Last update: Reading time 1 minutes
Client SuppliersMaintenance
    The Maintenance > Client/Supplier > Dispute Types window allows you to add and delete dispute types for creditor accounts. A dispute type might be a disagreement in terms, or items that were charged for, but not received. Dispute types are used to indicate why payments are being withheld from creditor accounts.

    Add a Dispute Type

    1. Select File > Maintenance > Client/Supplier > Dispute Types.
    2. In the grid in the Dispute Types window, enter the type of dispute in the Description cell.
    3. To enter additional types, press [Enter] to create a new row at the top.
    4. Click OK to save the dispute type and close the Dispute Types window.
       

    Delete a dispute type 

    1. Select File > Maintenance > Client/Supplier > Dispute Types.
    2. In the Dispute Types window, select the type you want to delete by clicking the blue margin cell.
    3. The type appears highlighted.
    4. Press the [Delete] key on the keyboard.
    5. In the Confirm Delete window, click Yes to confirm the delete.
    6. The Dispute Type is deleted.
    7. Click OK to close the Dispute Types window.

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