​To control who can access or edit areas of the workflow system, Task Permissions have been created for CCH Workflow.

Select File > Maintenance > Security > Task Permissions, from the Product drop down menu select Workflow:

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Below is a list of the individual task permissions and an explanation of their role:

Group Description

Sub Category

Role

Client

Workflow Homepage Tab

Allows access to the Clients’ Workflow Tab.

Contact Workflow Homepage Tab Allows access to the Contacts’ Workflow Tab

Custom Reference Dates

Can Add

Allows the  adding of new custom reference dates

Can Edit

Provides the ability to edit an existing custom reference dates

Date Rules

Can Add

Provides the ability to create new date rules

Can Edit

Provides the ability to edit existing date rules

Homepage

Can Add Edit Comments

Provides the ability to edit comments in the Workflows Homepage

Can Create AdHoc Tasks

Provides the ability to create AdHoc tasks from a task assigned yourself

Can edit Deadline Date Provides the ability to edit the deadline date on the homepage

Cancel Workflow

Provides the ability to cancel selected workflows from the Workflows Homepage

Maintenance

Custom Reference Dates

Provides the ability to access the Custom Reference Dates from File> Maintenance > Central Workflow menu

Date Rules

Provides the ability to access the Date Rules from File> Maintenance > Central Workflow menu

Notifications

Provides the ability to access the Notifications from File> Maintenance > Central Workflow menu

Resume blocked Instances Provides the ability to view and manually resume blocked workflow instances from File> Maintenance > Central Workflow menu

Standard Workflows

Provides the ability to access the Standard Workflows from File> Maintenance > Central Workflow menu

Workflow Designer

Provides the ability to access the Workflow designer from File> Maintenance > Central Workflow menu

Workflow Management Console

Provides the ability to access the Workflow Management Console screen from File> Maintenance> Central Workflow menu

Reporting

ClientId

The clients id used within the database

Comment

Displays the comments entered on steps

Completion Date

The date the workflow was completed

Due Date

The date the workflow is due

Is Milestone

Displays if the step was set as a milestone

Step Name

Displays the step name

Step Status

Displays step status, In Progress, Not Started, Completed

Step Type

Displays  the step type; i.e Central Task

Workflow Name

Displays the workflow used

Workflow Status

Displays workflow status, Active, Cancelled, Completed and Terminated

Workflow Subject

Displays subject, i.e Client/Contact, Document Management, Accounts Production etc

Smart Reports

Tax Return Next Steps

Provides the ability to create smart reports including data on the Next steps due for the tax return (CCH Tax Workflow only)

Tax Return Steps

Provides the ability to create smart reports including data on the current tax return workflow step (CCH Tax Workflow only)

Workflow Designer is a separate chargeable module

Workflow Designer

Can Create

Provides the ability to create new workflow templates in the Workflow designer

Can Delete

Provides the ability to access Workflow templates in the Workflow Designer and delete tasks

Can Edit

Provides the ability to access Workflow templates in the Workflow Designer and edit tasks

Can open from File

Provides the ability to open Workflow XAML files in the Workflow Designer

Related documents

CCH Workflow 2025.3: Release Notes
The document provides release notes for CCH Workflow version 2025.3, highlighting installation prerequisites through the Central Suite Installer and introducing a new configuration key, Wf_DocumentExtraFields, which enables the merging of document extra fields. Firms wishing to disable this feature can adjust the key value. It includes legal disclaimers regarding accuracy and confidentiality, as well as trademark information. The content is proprietary to Wolters Kluwer (UK) Limited and is not to be reproduced without permission.
VAT Workflow : Quick Start Guide
This document serves as a comprehensive guide for managing VAT returns using the CCH Central Workflow system. It details the steps for creating a customized VAT workflow by saving the standard workflow as a practice-specific version, updating assignment responsibilities, and setting up VAT assignments and jobs. The guide covers the process for adding workflows to clients, customizing the homepage for workflow management, and tracking tasks within the workflow system. Additionally, it highlights automation features for task assignment and periodic workflow creation with links to further resources for detailed instructions.
Progressing the tasks
This document outlines the process for managing workflow tasks. Users can complete tasks via the Tasks homepage by selecting their names and using the ribbon bar for options like "Mark as complete." Multiple simple tasks can be completed in bulk. Tasks can also be reassigned to different employees, or specific employees can be selected for subsequent workflow steps. The document includes images to illustrate these procedures.
Progressing workflows
This document provides instructions on progressing tasks within a workflow homepage, detailing actions such as completing milestones, selecting outcomes, passing or failing tasks, and selecting employees. Users are guided on how to navigate the interface, including right-click options to manage tasks effectively. The document also mentions non-milestone tasks, directing users on how to reveal these tasks and proceed with their completion. Additionally, it highlights the ability to add comments to choices made within the workflow.
Introduction to the Workflow homepage control
The document provides an overview of the Workflow homepage control, detailing its functionality for monitoring workflow progression. It covers how to customize the interface, select workflows, and change view options, including due dates and employee views. The document also highlights the use of the "Field Chooser" for adding relevant columns, adjusting totals displayed for workflow steps, adding or editing comments, and applying filters to streamline the displayed workflows. Visual aids and step-by-step instructions complement the descriptions for ease of use.