start_CCH Client_Onboarding
How To

_CCH Client_Onboarding

CCH Workflow
Last update: Reading time 2 minutes
Getting StartedWorkflow Catalogue
    This workflow automatically attaches to client records as they are created. It guides you through some of the key areas of setting them up, as well as adhering to the correct process.

    Introduction

    This workflow automatically attaches to client records as they are created. It guides you through some of the key areas of setting them up, as well as adhering to the correct process.

    This workflow makes use of the _CCH AML workflow, so ensure that you set up both. This workflow will not progress beyond "Check 'Money Laundering Check'" until the AML workflow completes and updates the associated extra field.

    _CCH Client Onboarding.svg

     click image to download enlarged version 

    How to use this workflow

    In the Standard Workflows screen, un-tick the "Inactive" checkbox. It will then automatically attach to all new clients created in your system.

    Pre-requisites

    This workflow makes use of the _CCH_AML workflow, which will need to be setup first.

    Possible Enhancements

    If you have adopted the practice of setting up prospects as contacts, and then converting them to clients at the appropriate time, change the "starting rule" on the workflow to "contact created". To do this, right-click on the workflow name and select "Edit".

    onboarding_contact.png

    Consider building similar workflows for different types of records. For example, take a look at the starting rules for the Client/Contact workflow type. Could you have a different process for those different situations?

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