startCCH iFirm: Dual Platform readiness consultancy
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CCH iFirm: Dual Platform readiness consultancy

Training and Consultancy
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Technical Services

    CCH IFirm: Dual Platform readiness consultancy

    Overview

    A specialised readiness service designed for our existing customers to carry out all* of the technical prerequisites required on their server running CCH services to enable usage of CCH iFirm dual platform products once activated. This service does not include an update to CCH Central, if required a separate service is available, please contact your Account Manager to discuss.

    *Due to one of the prerequisites involving carrying out a task on all end user machines that access CCH Central, this service will not involve completion of end user machines, but will include up to 6 as well as demonstrating how to complete this, for customers to finish.

    Prerequisites

    Complete the Pre-Service Questionnaire

    Authorise access to your server and CCH environment.

    Ensure business is aware of the potential down time if they are one of the 6 end user machines.

    Objectives

    To ensure your environment meets the current CCH iFirm minimum speciation’s

    Including:

    The correct Microsoft files installed as required on

    • Any Server running CCH Services for the CCH Central system in question.

    • Any Server where the main Deploy folder resides.

    • Any end user machine where the end user is launching/using software. **

    ** This service will only include installing the Microsoft files on 6 end user machines, but demonstrations will be given so you have the knowledge required to complete the installation on all reminding machines.

     

    Service Implementation approach overview

    Microsoft installation

    Pre-Update 

    • Review of current infrastructure 

    • Review of items requiring update 

    Server Side  

    • Installation of required Microsoft files required to use CCH iFirm 

    End User Side (Max 6) 

    • Installation & demonstration of required Microsoft files required to use CCH iFirm 


    Service duration

    This service can take up to 2 hours to complete, you will be contacted by our scheduling team to book in the service.

    CCH Central will not be accessible during this time.

    If demonstration of installation of the Microsoft files is required, the installation consultant will contact your IT department ahead of them carrying out the installation on the 6 end user machines to arrange access.

    Who is this service designed for?

    This service is designed for all existing customers who are onboarding on to any of our CCH iFirm dual platform products. Who have already updated their CCH Central to the correct version but require additional support in completing the technical prerequisites required to allow the connection between CCH Central and CCH iFirm.

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