CCH Document Management - Known Issues

Last update: 30 September 2025

Date RaisedITSDescriptionWorkaround ( If applicable)Scheduled/Resolved
02/09/202568333Email Showing as Filed in CCH which is incorrectTBD 
01/07/202568300Assignment name does not appear on CCH Email Filing Toolbox if the main client name is too longTBD 
31/07/202468105AML report upload can fail if Users Windows Login has a space in itTBD 
24/06/202568300If there are multiple Correspondence In Document Types then Engagement Letter Update failsTBD 
12/06/202468076New Outlook. We have no tools similar to our existing plugin for thisTBD 
03/05/202468031Email merge requires document check in permissionTBD 
03/05/202468030Extra Flags do not work with documentsTBD 
10/04/202468011Following a mail merge, emails are not displayed as sentTBD 
29/02/202467977When creating a document you loose the spell checkTBD 
26/02/202467973Some changes to documents are not recorded against the employeeTBD 
26/02/202467972Security permission [Maintenance][Document Management][Document Store Location] does not workTBD 
30/01/202467938Correct the Libraries and Types - Update button SP to catter for AssignmentsTBD 
24/11/202367895OneClick documents to be filed to Document Management with the Original DateTBD 
24/11/202367894Problems checking Working Papers back in - if you do not have Document ManagementTBD 
10/05/202366677Create PDF process inserts a '[number]_' at the beginning of the ticked Documents' Description where the Description is included in as a Grouped column, but it not the Top level grouping

Where not required, remove the Description column from the Grouping area.

Or where Description grouping is required, remove the appended '[number]_' from the ticked documents after the Create PDF process has been completed.

TBD

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