CCH Practice Management
Entering a credit note for a client
The document outlines the process for issuing credit notes in a billing system, which can occur when a client requests a refund or if an invoice remains unpaid. To create a credit note, users must utilize the Miscellaneous Charge feature, entering the credit amount as a negative figure. Key steps include creating a draft bill, selecting the appropriate client assignment, and recording the credit amount with explanatory notes. Proper setup of miscellaneous charge types is emphasized for efficient tracking. The result displays in the billing system, adjusting total amounts accordingly and offering options for further itemization on invoices.