startCCH Practice Management - Known Issues
Known Issue

CCH Practice Management - Known Issues

CCH Practice Management
Last update: Reading time 4 minutes
Known Issues

    CCH Practice Management - Known Issues

    Last update:  30 September 2025

    Date Raised ITS Description Workaround ( If applicable) Scheduled/Resolved
    29/09/2025 68341 Insert Picture Stage 3 Billing Wizard doesn't work TBD
    20/08/2025 68325 Ability to edit Purchase Ledger in Transactions TBD
    12/08/2025 68320 Employee Performance incorrectly calculates productivity percentage when run across employee TBD
    04/07/2025 68304 Completed Jobs Still Displayed in Job Management Grid When "Include Completed Jobs" Is Unticked TBD
    07/04/2025 68248 Add Parent Client Failed Multi Company Billing Disabled. Cannot add Client from different company as group child TBD
    03/03/2025 68215 Employee Activity filtering by Employee Name results in incorrect KeyId being passed to procedure TBD
    16/12/2024 68182 Performance of the Tasks PM Home Page control is poor when there are lots of rows TBD
    13/12/2024 68181 Document style on a draft bill does not get retained if you re-enter stage 3 of billing. TBD
    09/12/2024 68177 Importing disbursement sheet does not indicate error when quantity is not an integer: 'Disbursements Import failed' TBD
    30/09/2024 68148 Would like an option to turn off a duplicate receipt check 2025.2
    02/08/2024 68108 Job Sheet > Fee Budget values disappear when filtered in bottom right hand side TBD
    23/04/2024 68022 Billing approval process and PDF performance issue using Windows 2022 RDS TBD
    01/03/2024 67978 Multicurrency - Auto Close of WIP and Debt can cause issues TBD
    12/02/2024 67953 ePay - additional error diagnostics required to identify URL generation failures TBD
    01/02/2024 67941 CSV import - unable to obtain required MS driver for both 32 and 64 bit environment TBD
    15/11/2023 67885 Repeat Billing - Autopost function can fail if Terms Days on client set to 0 TBD
    09/11/2023 67880 PMTF - Sync can stop working with no import errors showing if cash entered in Twinfield dated in closed period TBD
    06/11/2023 67872 Bill Preview when posted invoice or when PDF posted invoice slow in Azure Virtual Desktop TBD
    27/10/2023 67866 The timesheet active user count at employee create timesheet point is incorrect TBD
    29/08/2023 67794 Smart reports - "report would return too much data" error can appear if Parent Name > 120 characters TBD
    22/08/2023 67790 Twinfield - Sync can stop working if a transaction contains NULL value in TWCompanyCode TBD
    11/08/2023 67783 ETC's in repeat bills incorrectly allocated against employee instead of Unspec TBD
    08/08/2023 67773 Billed disbursement lines can be amended in draft disbursement sheet TBD
    17/05/2023 67685 PM/TF - Service settings screen - Twinfield year end transactions show on Import errors tab TBD
    24/03/2023 66622 Closing clients - incorrect Bad Debt Cash Transactions being generated TBD
    16/02/2023 66571 Smart reports: Employee -> Employee Activity - report can fail to run if assignment code > 50 characters TBD
    07/02/2023 66559 PM/TF - VAT element on Bad Debts being exported as Sales VAT and not Purchase VAT TBD
    30/01/2023 66542 Billing - Missing ePay values in ProductConfiguration table causes bill posting issue when upgrading from 2020.2 to 2022.3 TBD
    12/01/2023 66502 Timesheets - constructor error can appear if timesheet contains an assignment(s) with broken relationship to Activity table TBD
    23/12/2022 66491 Billing wizard - dialog not always displaying full client/assignment name when adding ETC/Misc charge TBD
    24/10/2022 66433 Homepage Control - Bills to Approve: users able to authorise and post bills without authorisation rights TBD
    12/10/2022 66422 Bill delivery workflows - write-off bills can be emailed with wrong client details TBD
    29/09/2022 66417 Central Hub service - "IsTwinfieldServiceActive" key value in config file changed to "0" on upgrade Contact support for instructions TBD
    22/09/2022 66410 Billing Wizard - Adding Misc charge/ETC list of child clients no longer listed in alphabetical order TBD
    29/06/2022 66320 VAT invoices - Date of VAT invoice credit note generated when processing receipt reversal against RFP can be incorrect TBD
    10/05/2022 66259 Batch bill printing - compatibility issue with latest version of Microsoft 365 suite TBD
    19/04/2022 66239 Expenses import - import can fail even when entries are valid in import file Contact support for script TBD
    07/04/2022 66230 Smart reports - Debtor Statement Balance Forward report can fail to run stating there is too much data to return Contact support for script TBD
    02/02/2022 66168 Auto Post does not inherit the Authorise on Behalf of listed employees TBD

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