CCH Trust Accounts: Implementation Consultancy (10091279-0001)
Overview
This meeting will review the set-up requirements for CCH Trust Accounts, CCH Central, and CCH Accounts Production. It will cover configuration decisions, integration and security considerations, project responsibilities, timelines, risks, and supporting resources to ensure a successful rollout.
Duration: This course consists of one online consultancy session. The session will last up to 3 hours.
Agenda
1. Project Overview and Objectives
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2. Implementation Planning
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3. CCH Central and Trust Accounts Configuration
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4. CCH Accounts Production Configuration
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5. Project Planning and Next Steps
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Expected Outcomes By the conclusion of the meeting, participants should have agreed the implementation requirements, confirmed key configuration and security decisions, allocated actions, and established a clear project plan for rollout. |
Pre-requisites
Attendees should adhere to the Training session Guidelines.
All attendees should have a good understanding of accounts production and their existing production procedures and processes.
Who is this course designed for?
Representative with business decision making responsibilities - Support for CCH Trust Accounts and the production of the accounts from business leaders is critical to a successful implementation. Business leaders are responsible for communicating to employees the business's commitment to the roll-out of CCH Trust Accounts and the benefits to clients.
Representative at a more detailed level who will oversee implementation - Managers or seniors involved must have a good understanding of the business's current accounts production and processes. They will provide guidance to other personnel on policies and procedures necessary.
Personal Assistants\Administration - this group will often have a detailed knowledge of existing procedures and can have a valuable input to the process. Ultimately they can be heavily impacted by the implementation of a Trust Accounts system and therefore it is important to gather their feedback and input. Consider a Super User/Champion to represent this group.
Other - Representatives from all teams from the organisation should be present in the consultancy to ensure all areas affected by the implementation have input and the different processes that will be adopted by each area can be addressed.
Useful Resources
- eLearning courses - online courses that provide you with an overview and insight into our software
- Webinars - sessions for you to attend and learn from
- Customer Onboarding Glossary - Our terminology explained for customers