startVAT submission fails when Agent Services Account credentials expire Demo
Known Issue

VAT submission fails when Agent Services Account credentials expire Demo

CCH IFirm MTD For VAT
Last update: Reading time 1 minutes
MTD For VAT

    Issue Description

    VAT return submissions fail with an HMRC authentication error, often shown as HMRC API error: 403 Forbidden. This occurs when the firm renews or updates its Agent Services Account credentials with HMRC, but the updated credentials are not re-entered in CCH IFirm. There is currently no expiry warning before submission.

    Affected Products

    • CCH IFirm MTD for VAT

    Workaround

    1. Navigate to Firm Settings.
    2. Re-enter the Agent Services Account credentials.
    3. Save the changes.
    4. Retry the VAT return submission.

    Resolution Status

    Pending investigation

    kmknkgjnkjglkjg

    Related documents

    Submit a VAT Return via MTD for VAT in CCH IFirm 0610206 Dup test
    Learn how to complete and submit a VAT return using Making Tax Digital (MTD) for VAT in CCH IFirm. This guide covers all prerequisites, step-by-step process, and common troubleshooting for practices submitting VAT returns for their clients.
    VAT submission fails when Agent Services Account credentials expire without warning
    A VAT return submission may fail if the firm’s Agent Services Account credentials have expired and have not been updated in CCH IFirm, as the system does not currently provide an expiry warning.
    Submit a VAT return using MTD for VAT in CCH IFirm
    This article explains how to submit a VAT return to HMRC using Making Tax Digital for VAT in CCH IFirm, from checking prerequisites through to successful submission and confirmation.
    CCH Making Tax Digital for VAT - Known Issues
    The document outlines known issues related to CCH Making Tax Digital (MTD) for VAT, including specific problems encountered when using Excel spreadsheets, uploading files, and navigating the online platform. It provides a table detailing the date raised, issue description, workarounds, and resolution status. Key issues include uploading incompatibilities with Microsoft Edge, errors in spreadsheet formulas, and difficulties in accessing certain screens. Additionally, it suggests using alternative methods for fixing these problems while updates are pending. Users are encouraged to join a support group for real-time updates on these issues.