Joining News Groups
As a new CCH software user, joining Groups will provide you with the most up to date business and product information. You are welcome to comment on posts and we have a Support Portal feedback group so you can update us on anything Support Portal related.
Last update: Onboarding
How to Join a Group
This document outlines the process to join groups through the Wolters Kluwer Support Portal. It includes instructions on accessing the portal, joining the Wolters Kluwer Tax & Accounting UK News Group, selecting specific product groups for updates, and choosing notification preferences. Visualization aids depict the process, emphasizing features like group search, joining groups, and managing group administration. The document encourages users to engage with groups for timely information and support, enabling effective management of group memberships and interactions.
Onboarding
How to Interact with a Group
The document provides guidance on how to engage with the Wolters Kluwer Tax & Accounting UK News Group and related product groups. It encourages users to actively participate by sharing expertise and asking questions. Users can start by clicking on the Groups section, selecting their desired group, and posting updates. For additional assistance, it directs users to utilize the online support resources available via the Chatbot on the Support Portal.
Onboarding
How do I choose what email notifications (POSTS) to receive?
This document provides instructions on managing notification frequencies for Groups on a platform. Users are guided to access the Groups page through the top menu to select their preferred notification frequency for each joined group. Visual aids (images) are included to assist in the process.
Onboarding
Groups explained
The document outlines the purpose and structure of Groups created by Wolters Kluwer for facilitating communication between their team and customers. Groups can be Private, Broadcast, or Public, with a specific focus on the "Wolters Kluwer Tax & Accounting UK News" Group, crucial for receiving important service updates and product information, as e-bulletins are no longer issued. Customers are encouraged to join Public groups freely for discussions and insights on relevant products and releases. Instructions for joining these groups are available through a provided link.