Using a Wolters Kluwer account
Last update:Onboarding
Multi-Factor Authentication
Multi-Factor Authentication (MFA) significantly reduces the risk of unauthorised access and helps protect organisational and client data.
Onboarding
Using a recovery code when you cannot access multi-factor authentication (MFA)
If you’re unable to receive your MFA code (Authenticator app, SMS, or email), you can sign in using a one-time recovery code and then reset your MFA option(s).
Onboarding
Create a Wolters Kluwer Account
This document provides a step-by-step guide for creating a Wolters Kluwer Account, necessary for accessing cloud applications and resources. It outlines the invitation process via email and distinguishes between standard and application-specific invites. Users are instructed to accept invitations, fill in account details, create a secure password, and confirm terms of use. Multi-factor authentication options are also mentioned for enhanced security. The account creation process concludes with confirmation of account activation and redirection to the application.
Onboarding
Use a Wolters Kluwer Account
This document provides a comprehensive guide on managing your Wolters Kluwer account, covering key actions such as logging in, changing passwords, updating email addresses, and modifying multifactor authentication (MFA) settings. It details the login process for applications like CCH OneClick and the Support Portal, along with a step-by-step guide for resetting forgotten passwords and utilizing recovery codes if MFA access is lost. Visual aids such as screenshots and links to video tutorials are also included for further assistance.
Onboarding
Help Guide for Wolters Kluwer Account Admin Users
Wolters Kluwer Account self-service is used by Wolters Kluwer Account Administrators to set up and manage new Support Portal administrators and users for the Support Portal, Wolters Kluwer Academy and UserVoice.